Overcome Jiu Jitsu Web Purchase Refund Policy

Apr 23, 2022

Welcome to the refund policy page of Trammells Martial Arts Academy! We understand the importance of providing our valued customers with a clear and comprehensive refund policy for their web purchases related to Jiu Jitsu training equipment and classes. Please read through this detailed information to fully understand our procedures regarding returns, exchanges, and cancellations.

Returns and Exchanges

At Trammells Martial Arts Academy, we strive to ensure your complete satisfaction with our Jiu Jitsu products and training sessions. If for any reason you are not entirely happy with your web purchase, we offer a hassle-free return and exchange policy. To be eligible for a return or exchange, please keep the following conditions in mind:

  • Items must be in their original condition and packaging.
  • Products should be unused, unworn, and undamaged.
  • Please include the original receipt or proof of purchase.
  • Returns/exchanges must be initiated within 30 days of the purchase date.

Once we receive and inspect the returned item, we will notify you through email to confirm its condition and provide further instructions. If your return/exchange meets our requirements, a refund or exchange will be processed promptly.

Cancellations

If you wish to cancel your Jiu Jitsu training session after making a web purchase, please contact us immediately. We understand that circumstances may change, and we are here to assist you. However, please note that cancellation requests can only be accommodated if they are made prior to the scheduled training session.

Refund Process

Once a return or cancellation request has been approved, we will initiate the refund process. The refund will be issued using the original payment method used during the web purchase. Please allow for processing time, which may vary depending on your financial institution or payment provider.

Contact Us

If you have any further questions, concerns, or require assistance regarding our web purchase refund policy for Jiu Jitsu equipment and classes, please don't hesitate to reach out to our dedicated customer service team. Our friendly staff will be happy to help you with any inquiries or requests.

Thank you for choosing Trammells Martial Arts Academy. We value your trust and strive to provide exceptional service and support at all times.